Outer packaging does not display Afterglow™ branding. We respect your privacy.
The science of arousal

Support

Okay, so you’re thinking Afterglow™ might be for you but you’ve got a few questions. No problem. We’ve gathered the most common questions asked about our intimate massager and given the answers.

If you don’t see your questions answered below, contact our friendly support team.


What is PulseWave™?

PulseWave light technology is a unique combination of light energy and vibration discovered in collaboration with leading gynecologists and laser physicists.

 

What is PulseWave O?

PulseWave O is a pre-programmed eight-minute sensual journey that activates at the touch of a button. Experience the full Afterglow effect as the PulseWave technology works with your body’s sexual response cycle to create a whole new level of excitement and arousal.

 

Is my Afterglow safe?

Afterglow is made from body-safe silicone that’s waterproof and easy to clean. When using your Afterglow you might feel a slight warmth. But don’t worry; your Afterglow does not become hot.

 

How will my Afterglow be delivered?

Your Afterglow purchase will be our little secret. All our products are delivered in a plain brown box with no Afterglow branding. Your transaction will appear on your credit card as AGS. Learn more about Delivery.

 

My Afterglow isn’t working; what shall I do?

If your Afterglow is not functioning properly, please stop using it and contact our friendly support team as soon as possible.

 

How do I recharge my Afterglow?

Your Afterglow can be recharged via the USB adapter port located beneath the silicon button at the base. Just place your fingernail in the slot to open, insert the included USB cable and attach the charger. The red charging light will turn off when your Afterglow
is fully charged, and may flicker as the device approaches full charge.

Do not use your Afterglow while it’s charging.

 

What lubricants can I use with my Afterglow?

We recommend using only water-based lubricants, such as Afterdark.

Please do not use massage oils, petroleum jellies or hand creams as they can damage your Afterglow and cause skin irritation.

 

How do I clean my Afterglow?

Always clean your Afterglow with a moist lint-free cloth such as those used for cleaning eyeglasses. You may also use gentle antibacterial soap if you wish.

Please note:

  • Soaps may cause irritation, and any residue should be wiped off before using your Afterglow.
  • When cleaning your Afterglow, please ensure the USB port cover is secure.
  • Your Afterglow should never be submerged in water, or held under
running water.
  • Use water-based lubricants only and never use massage oils, petroleum jellies or hand creams.

How do I dispose of my Afterglow?

Your Afterglow should not be disposed of in home waste. Please contact your local authorities 
to ask for the correct method of recycling electrical devices.

 

Are there any tips for use of my Afterglow?

If you’d like advice and tips on how to get the most from your Afterglow, visit the Guru Afterglow section of your user manual.

 

Do I need to insert Afterglow?

Not necessarily. Women who’ve used Afterglow tell us their preferred method is to place the larger finger in their vagina and rest the smaller finger over the clitoris. This delivers delicious PulseWave stimulation to both the clitoris and the G-Spot.